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Santa's Quiet Grotto 2026

**Priority booking for Club members to 17 August**

We are delighted to offer our Santa's Grotto experience at Dobbies to children who may have additional needs.

Selected dates in December | £15 per child

Please note, these sessions can only be pre-booked, with no queuing on the day and a reduced number of families attending in each slot. During your visit, we'll ensure all music is off, twinkling lights are removed or switched off, and we'll email you photos of the grotto prior to the visit, so your children know what to expect to see on the day. You also have the option of having your child's soft toy collectable gift in the presentation bag or not.

Experience the magic of Santa's Grotto and step into a North Pole village filled with Christmas fun.

As you journey through the village, little ones can enjoy a range of activities before meeting Santa and receiving a special gift to remember their visit.

Event highlights

  • Children can make a wish in our enchanted wishing well before entering through the magic door to the North Pole village. 

  • They’ll take part in various activities in our Grotto ‘shops’, ending at our Penguin Post Office.

  • Each family can enjoy dedicated time with Santa to share their Christmas wishes and all children with a ticket will receive a special collectable penguin soft toy in an optional presentation bag to take home as a memento and gift from Santa. 

  • There’ll be photo opportunities available throughout the experience, as well as the chance to take a professional, printed photo with Santa with reduced rates at the time of booking. 

Photography   

Professional printed photography is available, allowing the whole family to be part of the memory.Pre-book your photo package to save 20%, with photo books and festive keepsake frames also available.

Attendance Instructions

Please note: 

  • The time of your booking is the time to arrive at the Grotto – there are a series of interactive elements to enjoy before meeting Santa. Please arrive no more than 5 minutes before your booking, entrance will not be possible before your allotted time. 

  • All children will get the same gift from Santa – this is a collectable penguin soft toy, which links with the North Pole village experience. 

  • Children should be accompanied by a maximum of 2 adults due to space restrictions in and around the grotto. 

  • Children must remain under the care and supervision of an adult for the duration of the event. 

  • Not all stores offer an experience on all dates. Please select your local store below to see their availability.    

  • Please be aware that Santa's Grotto may be located outside, so please dress accordingly. 

  • Please refer to our event FAQs which provide lots more detail on common questions. 

  • To give you peace of mind when booking, we have a Book with Confidence policy. Find out more here