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Festive Event - Meet Santa 2024

What better way to bring the magic of Christmas to life than a meeting with Santa himself!

From 28th Nov - 24th Dec | £8.99 per child

Santa will be bringing the festive joy right to the heart of our stores! Your experience will include time with Santa Claus where children are encouraged to share their excitement, wishes and stories before receiving a gift

Please note this experience differs from our Grotto experience in that it is open for all to see in the middle of our stores

Event highlights:

  • Meet Santa: bring your children to meet Santa Claus and share their Christmas wishes
  • Photo opportunities: capture the moment with a professional photo with Santa
  • Gift from Santa: Every child will receive a wrapped gift from Santa

Ho Ho hope to see you there!  

Please note: 

  • To capture the memory of your little ones meeting Santa you can choose to pre-book one of our special photo options and save on average 15% compared to on-the-day prices 
  • Please select your preferred time and date below.  Santa has selected a range of toys, suitable for different ages. You can pre-select an age-appropriate gift for your child however the exact toy may vary on the day 
  • Please refer to our event FAQs which provide lots more detail on common questions 

To give you peace of mind when booking, we have a Book with Confidence policy. Find out more here

Attendance Instructions

Further Detail:

  • Please refer to our event FAQs which provide lots more detail on common questions
  • Make your way to the Meet Santa area and quote your booking reference to Santa's helper. You can have this printed or electronically
  • Please arrive no more than 5 minutes before the start of your event
  • Entrance will not be possible if you arrive before your allotted time
  • Please be aware that your time slot will allow you into the queue to see Santa.  There may be other children booked within each 10-minute slot - the timings simply allow us to manage the queue
  • We aim to ensure that you see Santa within your time slot but on busy days, you may need to wait a little longer
  • If timing on the day becomes an issue, please speak to one of Santa's helpers and they will be happy to assist
  • Children should be accompanied by a maximum of 2 adults due to space restrictions in and around the area
  • Children must remain under the care and supervision of an adult for the duration of the event
  • Gifts are only suitable for the age as stated due to small parts. Please select a toy that is appropriate for your child’s age
  • Where a session is shown as 'Sold Out' – we're sorry, there are currently no more tickets available for that time
  • Should you wish any additional assistance, please speak to a team member in-store
  • Meet Santa will not take place at Aberdeen, Antrim, Ashford, Atherstone, Aylesbury, Ayr, Birtley, Braehead, Carlisle, Chesterfield, Cirencester, Dundee, Dunfermline, Edinburgh, Gailey, Gillingham, Gloucester, Gosforth, Hare Hatch, Havant, Huntingdon, Inverness, Kings Lynn, Lisburn, Liverpool, Livingston, Marple, Milngavie, Milton Keynes, Morpeth, Northampton, Perth, Peterborough, Ponteland, Preston, Royston, Rugby, Sandyholm, Shenstone, Shepton Mallet, Shrewsbury, Southport, Stapleton, Stirling, Stockton, Swansea, Telford, Tewkesbury, Woodbridge, Woodcote Green and York. These stores will have our Grotto experience instead. Find out more here