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Santa's Quiet Grotto

Dobbies Gailey

Saxon Cross House, Watling Street, Gailey, Staffordshire , ST19 5PP
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Santa's Grotto is one of our most-loved festive experiences at Dobbies, and from 2.30pm on Friday 10th December, we're pleased to be able to offer visits for children with additional needs. 

These sessions can only be pre-booked, with no queuing on the day and a reduced number of families attending in each slot.

During your visit, we'll make sure:

  • All music is off
  • Twinkling lights are removed or switched off 
  • You can choose to have your child’s gift wrapped or not
  • Prior to your visit, we’ll email a photo of your specific Grotto to prepare children for what they will see on the day

We've worked with the charity Autism Together to support our Santa School training and we hope we can bring you a magical experience to share with your little ones.

Should you wish, you can also purchase a lasting memory of your visit to Santa’s Grotto with a special photo. There is a reduced price for pre-ordering or you can also buy on the day.

Please select your preferred time from those available below.  

Santa has selected a range of toys, suitable for different ages.  You can pre-select an age appropriate gift for your child however the exact toy may vary on the day.

To give you peace of mind when booking, we have Book with Confidence. Find out more here

Attendance Instructions

Please note that this event is designed for children with additional support needs who require a different Christmas experience.  We know it is not always possible to attend with only your additional needs child, but we would appreciate your assistance to try to ensure that these children have the best possible meeting with Santa.

  • Make your way to the Grotto and quote your booking reference either printed or electronically to a team member at the grotto.
  • Please arrive 5 minutes before the start of your event.
  • No entrance will be granted if you arrive earlier than your allotted time.
  • Children must remain under the care and supervision of an adult for the duration of the event.
  • Gifts are only suitable for the age as stated due to small parts. Please select a toy that is appropriate for your child’s age.
  • Where a session is shown as 'Sold Out' – we're sorry, there are currently no more tickets available for that time.
  • Should you wish any additional assistance, please speak to a colleague in-store.
  • Quiet Grottos are not available at Altrincham, Andover, Beaconsfield, Brighton, Bury St Edmunds, Cadnam, Derby, Galton, Harlestone Heath, Hungerford, Keston, Leicester, Lelant, Marple, Pennine, Perth, Stratford Upon Avon, Swindon and Thornbury


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